Cookie Policy

This Cookie Policy explains how Neil's Construction Inc. ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at neilsconstruction.com and use our related services. It describes what these technologies are, why we use them, and your rights to control our use of them.

For information regarding how we handle your personal data more generally, please review our Privacy Policy.

1. What Are Cookies and Tracking Technologies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work efficiently, provide personalized features, and gather reporting information.

In addition to cookies, we may use similar technologies such as:

• Local Storage: Web storage in your browser that allows data to be stored locally for session continuity, language preference, and cookie consent preferences.
• Pixels / Web Beacons: Tiny graphic objects or code snippets (such as the Meta Pixel and Google Ads conversion tag) used to recognize visitor actions and evaluate advertising performance.

2. Types of Cookies We Use

We classify the cookies and tracking technologies used on our website into the following categories:

A. Strictly Necessary & Essential Technologies

These technologies are essential for the operation of our website and digital services. Without them, core functionalities cannot be provided. They include:

• Authentication & Security: Secure tokens and session identifiers (e.g., verifying client or administrative logins and preventing cross-site request forgery).
• User Preferences: Storing your language selection (e.g., English or Spanish via app-lang) and your cookie consent status (nc_cookie_consent).
• Form Protection: Security validations and honeypot tokens to prevent automated spam and abuse on our contact and quote forms.

B. Analytics and Performance Technologies

These technologies help us understand how visitors interact with our website by collecting information anonymously. This enables us to improve website navigation, load times, and service offerings:

• Google Analytics & Google Ads Tag: Collects aggregated information about pages visited, session duration, device types, and advertising conversions.
• Meta Pixel: Measures the effectiveness of our social media advertisements and helps us deliver relevant project examples to interested homeowners.

C. Payment & Transaction Technologies

When you complete a project deposit or invoice payment through our platform, our payment provider Stripe uses necessary security and fraud prevention cookies to ensure safe payment processing.

3. Mobile Application Notice

Our mobile application (Neil's Construction Mobile) does not use web advertising cookies or sell your personal data. Authentication tokens on mobile devices are stored securely in hardware-encrypted storage (such as iOS Keychain and Android Keystore) via expo-secure-store.

4. Managing and Controlling Cookies

You have the right to decide whether to accept or decline non-essential cookies. You can manage your preferences through the following methods:

• Cookie Consent Banner: When you first visit our website, you can accept all cookies, reject non-essential analytics cookies, or adjust your settings. You can re-open your preferences at any time using the link in the website footer.
• Browser Controls: Most web browsers allow you to manage cookies through their settings (e.g., blocking third-party cookies or clearing existing cookies). Please consult your browser's help documentation for instructions. Note that disabling essential cookies may impact the functionality of our website and client portal.

5. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for operational, legal, or regulatory reasons. The date at the top of this policy indicates when it was last updated.

6. Contact Us

If you have questions or concerns about our use of cookies or other technologies, please contact us at:

• Phone: 646-905-6758
• Email: serviceneilsconstruction@gmail.com
• Address: 34-22 102nd St, Flushing, NY 11368